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Sub-processors

Last updated: 30 October 2026

These are the companies that process personal information for Crewnly in providing the Service. This list is part of our Data Processing Addendum. We give customers at least 30 days’ notice (by email or in the Service) before we add or replace a sub-processor, and you can object in writing within that time.

Sub-processorPurposeDataLocationWhen used
Amazon Web Services (AWS)Hosting, database, file storage, network delivery, DNS, and email sending and receiving (Amazon SES)All Customer Personal Data; email address, subject, body and attached invoice or quote PDFs for emailsSydney, Australia (ap-southeast-2)Always
Stripe, Inc. and its affiliatesPayment processing for your Crewnly subscriptionBilling contact, payment method details entered on Stripe’s page (we do not receive card numbers)United States and other countriesPaid subscriptions
Stripe, Inc. (Stripe Connect)Card payments from your clients into your own Stripe accountThe Organisation’s contact email; invoice number, Organisation name, amount, currency and the client’s billing email for each payment linkUnited States and other countriesOnly if you connect your Stripe account
Google (Places API)Address autocompleteAddress text typed into address fieldsUnited States and other countriesWhen you use address fields
OpenAIAI-assisted quote draftingThe quote details you choose to submitUnited StatesOnly if you use that optional feature
Resend, Inc.Previous email delivery provider, being retiredRecipient address, subject and body of an email, if sent through itUnited StatesEmail is currently sent through Amazon SES; Resend is listed until it is removed

Other providers that receive data

  • Browser push services (Google, Apple, Mozilla): deliver web push notifications you switch on. They receive the notification text, encrypted for your browser.
  • Google (Analytics, Ads measurement, Fonts): used on our marketing website and sign-up pages, not on Customer Personal Data. See Section 8 of the Privacy Policy.

Questions or objections: privacy@crewnly.com.

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