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Privacy Policy

Last updated: September 2026

1. Introduction

Aventaryk Pty Ltd ("we", "us", "our") operates Crewnly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

2. Information We Collect

Account Information

When you create an account, we collect: name, email address, company name, phone number, and billing information.

Workforce Data

You may input information about your workers including names, contact details, employment information, compliance documents, and work schedules.

Usage Data

We automatically collect: IP address, browser type, device information, pages visited, time spent, and feature usage patterns.

Location Data

With permission, we collect GPS location data for clock-in/out verification. Workers can disable this in their device settings.

3. How We Use Your Information

We use your information to:

  • Provide and maintain the Service
  • Process payments and manage subscriptions
  • Send service-related communications
  • Improve the Service and develop new features
  • Provide customer support
  • Detect and prevent fraud

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers: Hosting, payment processing, analytics, email delivery
  • Legal requirements: When required by law or to protect our rights
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Automated backup and disaster recovery

6. Data Retention

We retain your data for as long as your account is active. After account deletion, we retain data for up to 90 days for backup purposes, then permanently delete it. Aggregate, anonymized data may be retained indefinitely.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data
  • Export your data in a portable format
  • Opt out of marketing communications

To exercise these rights, contact privacy@crewnly.com.

8. Cookies

We use essential cookies for authentication and session management. We use analytics cookies (with consent) to understand usage patterns. You can manage cookie preferences in your browser settings.

9. International Transfers

Your data is primarily stored in Australia (AWS Sydney region). For users in other countries, data may be transferred internationally. We use standard contractual clauses to protect cross-border transfers.

10. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the Service.

12. Contact Us

For privacy-related questions, contact our Privacy Officer at privacy@crewnly.com.

Crewnly

Flat-rate rostering for commercial cleaning teams.

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© 2026 Crewnly. A product of Aventaryk Pty Ltd.

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